Usability is the extent to which a product can be used by specified users to achieve specified goals with, effectiveness, efficiency and satisfaction in a specified context of use. Effectiveness: the accuracy and completeness with which users achieve specified goals. Efficiency: the resources expended in relation to the accuracy and completeness with which users achieve goals. Satisfaction: the comfort and acceptability of use. [ISO 9241-11:1998]
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| 38 | Good Grips - Usability Before Branding (Bruce Tognazzini) [July 3, 2001] |
| 37 | Design for Process, Not Products - "Customers need compelling reasons to complete complex tasks on the Web." (Jakob Nielsen - Business 2.0) [July 5, 2001] |
| 36 | The Effects of Systematic Usability Testing on Web Site Development and Facilitation - "(...) to show measurable effects of usability studies" (Linda M. Davis - School of Information Science & Learning Technology - University of Missouri) [July 11, 2001] |
| 35 | Interface Usability in Flash - "(...) Flash is one of the best design tools to effectively break most of those extreme rules of usability" (Merien Q. Kunst - iBoost Journal) [July 27, 2001] |
| 34 | Usability Interface - "(...) feature articles from Usability Interface" (STC Usability SIG) [June 3, 2001] |
| 33 | Usability Analysis of UseIt.com - "(...) an analysis of factors affecting usability for the UseIt.com" (UseIt) [June 25, 2001] |
| 32 | Usability of Interactive Television - "(...) a project to examine the usability factors of interactive television" (Alastair Campbell) [June 25, 2001] |
| 33 | Error Message Guidelines - "Make error messages clearly visible, reduce the work required to fix the problem, and educate users along the way" (Jakob Nielsen's Alertbox) [June 25, 2001] |
| 32 | Brevity versus Usability - "The need for articulate messages in user interfaces can outweigh the need to keep things brief" (Howard Tamler - Usability - IBM developerWorks) [June 29, 2001] |
| 31 | Research-Based Web Design & Usability Guidelines - "Current Evidence-Based Guidelines on Web Design and Usability Issues" (National Cancer Institute) [May 15, 2001] |
| 30 | Are You Ready For Usability - "(...) articles and reports written by employees at theOTHERmedia" (Tom Smith of theothermedia) [May 28, 2001] |
| 29 | Universal Usability in Practive - "Principles and strategies for practitioners designing universally usable sites" (Irina Ceaparu & Dina Demner) [May 30, 2001] |
| 28 | Internet Appliance Design: Usability for Graphical User Interfaces - "(...) with a graphical user interface, there is no limit to the number of possible layouts" (Niall Murphy - Embedded Systems Programming) [April 3, 2001] |
| 27 | Developing User-Friendly Flash - "The need for this paper has never been more crucial" (Flazoom) [April 20, 2001] |
| 26 | Why is Usability so Hard? "The answer is complex and detailed" (Adam Smith - HCIRN Reflections) [April 8, 2001] |
| 25 | Usability First - "Your Online Guide To Usability Resources" (Diamond Bullet Design) [April 20, 2001] |
| 24 | Testing Web Sites with Eye Tracking - "(...) we now have real evidence of where users actually look when they view a web page" (Will Schroeder - User Interface Engineering) [April 24, 2001] |
| 23 | The Church of Usability - "(...) the prophets of effective Web user-interface design" (Alan Knecht in CNet Builder) [March 14, 2001] |
| 22 | Nielsen on Usability - "All Hail HailStorm, Savior of the Web" (Internetworld) [March 2, 2001] |
| 21 | Usability.gov - "(...) resource for designing usable, useful, and accessible Web sites and user interfaces" (Provided by the NCI) [February 16, 2001] |
| 20 | The intersection of InfoArch and Usability - An interview with Alison J. Head (John S. Rhodes - Webword) [January 2, 2001] |
| 19 | Aesthetics and Usability - "(...) human-computer interfaces should be robust, useful and pleasurable." (Kiana K. Matthews - University of Colorado at Boulder) [January 4, 2001] |
| 18 | Invasion of the Usability Experts - "Let them produce compelling work of their own rather than criticize others' work" (Dale Dougherty in Webtechniques) [January 11, 2001] |
| 17 | IA/Usability - "(...) promoting the mutual free exchange of ideas, skills and experiences" (evolt.org) [January 14, 2001] |
| 16 | The Usability SIG Newsletter Archive - "Feature articles from Usability Interface" (STC Usability SIG) [January 29, 2001] |
| 15 | Universal Usability - "(...) when affordable, useful, and usable technology accommodates the vast majority of the global population" (created by the Universal Usability Fellows as part of the Conference on Universal Usability) [December 2, 2001] |
| 14 | Improving Electronic Data Collection nd Dissemination through Usability Testing - "(...) usability testing as a way to enhance the user's performance as a data provider and as a data retriever" (Elizabeth Murphy, et al.) [December 4, 2000] |
| 13 | Usability Is Not Graphic Design - "(...) we design interaction, the intended behavior by which people will use a product or a web site" (Jon Meads of Usability Architects in iPlanet Developer) [December 5, 2000] |
| 12 | Design Usability - Information Strategy - "Seven Pitfalls to Avoid in Information Architecture" (Lou Rosenfeld in Internetworld) [December 15, 2000] |
| 11 | Methods for Assessing the Usage and Usability of Documentation - "(...) focus on comparisons between printed and electronic documentation" (Mark H. Chignell et al. - Dept. of Industrial Engineering - Univ. of Toronto) [November 14, 2000] |
| 10 | The Butterfly Effect - "(...) why usability really matters" (FeedMag interviews the NN Group on the Florida ballot, usability, and XML) [November 20, 2000] |
| 9 | Does Metaphor Increase Visual Language Usability? - "(...) metaphor may not be an essential component in the usability of VPLs" (Alan F. Blackwell and T.R.G. Green - IEEE Symposium on Visual Languages VL'99) [October 8, 2000] |
| 8 | Evaluating on Time - "A Framework For The Expert Evaluation Of Digital Library Interface Usability" (Andrew Dillon) [Octobr 9, 2000] |
| 7 | The User Experience - "The Iceberg Analogy of Usability" (Dick Berry - User Experience Design, IBM Ease of Use Team) [October 18, 2000] |
| 6 | Usability of Artefacts - "(...) to identify the multiple dimensions of usability" (Turkka Keinonen - Research of the Artefacts) [September 18, 2000] |
| 5 | Poor Usability of Award Winning Web Sites - "(...) focus on South African sites that have received Loerie Awards" (Jacques Steyn - Dept IS/School of IT - Univ. of Pretoria, SA) [August 30, 2000] |
| 4 | Usability Pattern Collection - "Currently this collection simply contains seeds of potential patterns" (The Usability Group at the University of Brighton, UK) [August 29, 2000] |
| 3 | Universal Usability: Responding to the needs of forgotten users (Ben Shneiderman in ACM Ubiquity) [August 30, 2000] |
| 2 | Not Just A Pretty Page - Nielsen, Norman, Laurel and Shneidermann on Web Usability (The Guardian) [April 14, 2000] |
| 1 | Jakob Nielsen Answers Usability Questions (SlashDot.Org) [March 3, 2000] |